Therapy and counseling services are available at our Irvine office and virtually via Zoom Health
8 Corporate Park, STE 300 Irvine, California 92606, United States
Phone # 949-614-1290
Privacy Policy for Southern California Family Therapy
Effective Date: 1.1.2025
Southern California Family Therapy (hereinafter referred to as "we," "us," or "our") is committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, and protect the personal information of our clients. By using our services, you agree to the practices described in this policy.
1. Information We Collect
We collect personal information in order to provide the best possible care and service to our clients. This information may include:
Personal Identifiers: Name, address, phone number, email address, and date of birth.
Health Information: Medical history, treatment records, therapy progress, and other relevant health-related information.
Payment Information: Credit card or billing information for services rendered.
Communication Records: Notes from therapy sessions, emails, phone conversations, and other interactions.
2. How We Use Your Information
We use the information we collect to:
Provide therapy and mental health services.
Communicate with you regarding appointments, billing, and treatment plans.
Improve our services and meet legal or regulatory requirements.
Process payments for services rendered.
Respond to your inquiries or feedback.
3. Confidentiality and Security
We understand the sensitive nature of the information you share with us. Your personal and health information is confidential, and we adhere to all relevant federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).
Therapy Session Confidentiality: Information discussed during therapy is kept private, except in cases where disclosure is required by law (e.g., when there is a risk of harm to yourself or others).
Data Security: We implement administrative, physical, and technical safeguards to protect your personal information from unauthorized access, loss, or theft.
4. How We Share Your Information
We may share your information in the following circumstances:
With Your Consent: We may share your information if you give us written permission.
With Healthcare Providers: We may share information with other healthcare providers involved in your care, if necessary for treatment.
Legal and Regulatory Requirements: We may be required to disclose your information under applicable law, such as during an investigation or in response to a subpoena or court order.
Business Associates: We may disclose your information to third parties who assist us with operational tasks (e.g., billing, IT services). These parties are required to protect your information as we do.
5. Data Retention
We retain your personal and health information for as long as necessary to provide services, fulfill legal obligations, and comply with regulatory requirements. After this period, we securely dispose of or anonymize your data.
6. SMS Notification:
We do not share your mobile information with third parties for marketing purposes.
For questions regarding our SMS notifications reach out to SCFT using the contact information provided at the bottom of this web page.
Southern California Family Therapy will not transfer your personal data to external organizations without your consent, except as necessary to provide our services or comply with legal obligations.
You have a right to opt out of messaging campaigns, text "Stop" to unsubcribe to the SMS text messages or opt out on our patient portal.
7. Your Rights and Choices
You have the right to:
Access: Request a copy of your personal and health information that we maintain.
Correct: Request corrections to any inaccurate or incomplete information.
Delete: Request the deletion of your information, subject to applicable legal requirements.
Limit Use: Limit how your information is used and shared, to the extent permitted by law.
If you wish to exercise any of these rights, please contact us using the information provided below.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. When we make changes, we will update the effective date at the top of this policy and notify you through our website or by other means.
Effective Date: 1.1.2025
Welcome to Southern California Family Therapy! By accessing or using our website, services, or resources (the "Services"), you agree to be bound by these Terms and Conditions, as well as our Privacy Policy, which governs your use of the Services. If you do not agree with these Terms, please do not use our website or services.
1. Acceptance of Terms
By accessing or using the Southern California Family Therapy website (the "Site") and any of its services, you acknowledge that you have read, understood, and agree to comply with these Terms and Conditions. Southern California Family Therapy reserves the right to modify or update these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Site after such changes will constitute your acceptance of the updated Terms.
2. Eligibility
You must be at least 18 years old to use our Services. By accessing our Site, you confirm that you meet the minimum age requirement and have the legal capacity to agree to these Terms.
3. Use of the Website
You agree to use the Southern California Family Therapy website and Services only for lawful purposes and in accordance with these Terms. You are prohibited from using the website for any illegal or unauthorized purposes, including but not limited to:
Engaging in any activity that may disrupt or damage the functionality of the website.
Posting or transmitting any harmful, obscene, or offensive content.
Attempting to gain unauthorized access to any part of the website or its servers.
4. SMS Notifications
Southern California Family Therapy may send you SMS notifications in order to coordinate your appointments or provide general customer support. You will not receive promotional messages or marketing texts from SCFT. You can expect to receive SMS messages upon admission and during schedule confirmation for each of your appointments, typically not more than weeky. Message and data rates may apply. For assistance text help to 949-614-1290.
5. No Medical Advice
The information provided on the website, including text, resources, and blogs, is for informational purposes only. It is not intended to substitute professional therapy or medical advice. If you are in need of therapeutic services, please contact a licensed therapist directly for an in-person consultation.
6. Therapy Sessions
Appointments: Appointments with our therapists can be made through our website or by contacting us directly. We reserve the right to modify our services, fees, and availability as necessary.
Confidentiality: All therapy sessions are confidential in accordance with relevant laws (e.g., HIPAA). However, there may be situations where disclosure of information is required or permitted by law.
Emergency Services: If you are experiencing a mental health emergency, please call 911 or go to the nearest emergency room. Our website is not designed to provide emergency services.
7. Payment Terms
Fees: Payment for therapy sessions and services is due at the time of service unless otherwise agreed upon. Payment may be made via credit card, debit card, or other methods accepted on our website.
Insurance: We may accept insurance depending on your provider and coverage. Please contact us for more information regarding insurance eligibility and billing.
8. Intellectual Property
All content on this website, including text, images, graphics, logos, and videos, is the property of Southern California Family Therapy and is protected by copyright and intellectual property laws. You may not copy, reproduce, distribute, or create derivative works based on any of the website's content without express written consent.
9. User Responsibilities
You are responsible for ensuring the accuracy of the information you provide when using our website or booking therapy appointments. You agree to provide true, accurate, and complete information about yourself and update it as necessary.
10. Limitation of Liability
To the fullest extent permitted by law, Southern California Family Therapy is not liable for any direct, indirect, incidental, special, or consequential damages that result from the use of, or the inability to use, our website or Services. We do not guarantee the accuracy, completeness, or reliability of any information or content provided on the website.
11. Indemnification
You agree to indemnify, defend, and hold harmless Southern California Family Therapy, its affiliates, employees, agents, and contractors from any and all claims, liabilities, damages, losses, and expenses, including legal fees, arising from your use of our website or services or any violation of these Terms.
12. Links to Third-Party Websites
Our website may contain links to third-party websites or resources. These links are provided for your convenience, and we do not endorse or have control over the content or practices of any third-party site. You access these sites at your own risk.
13. Termination of Access
We reserve the right to suspend or terminate your access to the website and Services at any time, without notice, for any reason, including if we believe you have violated these Terms and Conditions.
14. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of California. Any dispute arising out of or in connection with these Terms will be resolved in the appropriate courts of California.
15. Changes to Terms
Southern California Family Therapy reserves the right to update or modify these Terms and Conditions at any time. When we make changes, we will update the "Effective Date" at the top of this page. It is your responsibility to review these Terms regularly.
16. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Southern California Family Therapy
8 Corporate Park, Ste 300
Irvine, Ca 92606
949-614-1290